The Polk E-911 Staff

About Us

Thousands of People in the United States call 9-1-1 every day, seeking help and assistance in a manner of urgency in a time of crisis. These calls are routed to the nearest Public Safety Answering Point, also known as a PSAP. When a 9-1-1 call is made in Polk County, North Carolina or from a cell phone that hits a cell tower in Polk County, the call for help is routed to the Polk County E 9-1-1 Communications Center, a department jointly integrated within the Polk County Sheriff's Office, and the Polk County Local Government. Highly trained and professional communications specialists staff this Center 24 hours a day, 7 days a week, 365 days a year to assist with whatever emergency that you may encounter.

Our personnel:

Jeremy W. Gregg - Director 
Susan Lawter - Communications Supervisor
James McGuinn - Communications Supervisor
Tianna Avery - Senior Communications Specialist 
Matt Frady - Senior Communications Specialist 
Miranda Martin - Communications Specialist
Janae Nelon - Communications Specialist 

Part-time as needed:

Tara Atkins
Derek Lawter
Tracey Cox
Roman Scruggs
Allison Hoffman
Jennifer Gonzalez 

Agencies We Serve

*Polk County 9-1-1 Communications also provides support and mutual aid services for our neighboring Counties; Henderson and Rutherford County in N.C., and Spartanburg County in S.C.*

As well as serving Polk County’s many emergency service agencies, we also take calls and page particular on call personnel. At night, on weekends and holidays, administrive phone lines are answered for some County and City departments that receive calls that cannot wait till the next business day. Remember, we are here for you.