Polk County Consolidated Human Services Transportation Division is currently seeking Request for Proposals (RFP) for vehicle maintenance and repair services.  Interested vendors should contact Transportation Manager Dianne Timberlake at the below contact information for details including the RFP packet.  Sealed Proposals are due by 5PM on July 7, 2017. Proposals submitted after this date will not be considered and will be returned unopened.  Proposals will be opened July 10, 2017 at 9AM at the Transportation Office.

Dianne Timberlake, Transportation Manager
Polk County – Consolidated Human Services Agency
Mail: PO Box 308 (40 Courthouse St)
Columbus, NC 28722
Phone: (828) 894-8203  



Catch the bus to

Tryon, Columbus and Mill Spring starting November 9, 2015.

Click here for the bus stop schedule and look for bus stop signs on Highway 108/176.


       Trial Service First Year - Monday, Wednesday and Friday, 8 am to 4 pm. 

Call, email or write if you want service 5 days a week

and later hours.

Buses may deviate up to ½ mile from each stop--coordinated by dispatch.  Call the office by 12:30 p.m. for same day deviation.  Locations must be safe for people and vehicles.




Call us to make a reservation to travel to Walmart, Hendersonville or shops within a 2 mile radius of Walmart each Friday starting May 1, 2015. 


Airport Trips

Let us take you to the airports, or the train and bus stations.  Call for round-trip or one-way costs. 


Call ahead

  • Call the day before by 10 am for door to door service inside the county

  • 3 business days for travel outside the county


Medical Appointment Times
Trips to medical appointments out-of-county are coordinated in order to make the most of available vehicles and drivers.  Therefore, out-of-county medical appointments must be scheduled Monday thru Thursday 8:00 am to 2:00 pm. No out-of-county appointments can be scheduled after 2:00 pm or on Fridays! Seats are subject to availability. 


Now Accepting Applications for Transportation of the Disabled and Employees to Work or Students to College

Eligibility Guidelines
Elderly and Disabled Assistance Application
Employee Transportation Assistance Application

Grant Funding Available

Funding is available to transport the elderly and disabled, and for those who need financial assistance for travel to medical appointments or to work. Work related trips such as interviews and classes may also be funded.  Financial assistance is available as long as funds last.  Call us at 828-894-8203 for more information or click the appropriate registration form below to print, complete and return it.  

Mail forms to: 

3 Courthouse Square
Columbus, NC 28722



It is the policy of Polk County Transportation to ensure compliance with the Title VI of the Civil Rights act of 1964; 49 CFR, Part 21; related statutes and regulations that ensure no person in the United States shall, on the grounds of race, color, sex, age, national origin, or disability, be excluded from participation in, or be denied the benefits of or be subjected to discrimination under any program or activity receiving federal financial assistance from the United States Department of Transportation. For more information or to file a complaint you may contact us by mail, telephone or email. Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred. Any person who believes he or she has been discriminated against should contact: Dianne Timberlake, Director.

Contact Information

County Annex Gibson and Ward St
Columbus, NC 28722              
PO Box 308              
8:00-4:30 Mon-Fri            
(828) 894-8203
Fax:  828-894-5913
800-735-2962 (TTY)