Mission Statement
The Polk County 911 Communications Center seeks to provide the most effective emergency communications support possible. The goal of Polk County Communications is to provide rapid, convenient, and professional access to all branches of public safety for the citizens of this County and those passing through. We are here for you. To learn more about our team, go to the About Us tab!



Polk County E911 Communications
20 E Mills St
Columbus, NC 28722



Hours of Operation
Communications: 24 Hours a day, 365 Days a year
Administration: 9am – 5pm (Monday – Friday) (Off Holidays)



Contact Information
Communications Director: James McGuinn
(828) 894-8303

Non-Emergency Phone Number: (828) 894-0187 or 0188

What You Need to Know About Text-to-911

At this time, Text-to-911 is NOW AVAILABLE IN POLK COUNTY. In the event of any emergency and you are unable to speak on the phone, text your address and nature of emergency to 911 and you will be connected to the Polk E-911 center, or the nearest PSAP depnding on your location. Remember - Text if you must, call if you can!!!