The Polk County 911 Communications Center seeks to provide the most effective emergency communications possible. The goal of Polk County Communications is to provide rapid, convenient, and professional access to all branches of public safety for the citizens of this County and those passing through.

 About Us 

Thousands of People in the United States call 9-1-1 every day seeking help in a time of crisis. These calls are routed to a Public Safety Answer Point or PSAP. When a 9-1-1 call is made in Polk County North Carolina or from a cell phone that hits a cell tower in Polk County, the call for help is routed to the Polk County E 9-1-1 Communications Center, a department of Polk County Local Government. More

When Should I Call 911?

In an Emergency call 911 immediately! More

What You Need to Know About Text-to-911

 At this time; text-to-911 is NOT AVAILABLE in Polk County. You must make a Voice, Relay or TTY call to 911 for emergencies. For more information about this developing technology the Federal Communications Commission has an informative video and article at http://www.fcc.gov/text-to-911

Contact Information        

P.O.Box 308, Columbus, NC 28722
365 day 24 hour a day coverage
(828) 894-0188

  Director James McGuinn
) 894-8303

In an Emergency Dial 911

United Way Help Line Dial 211

Frequently Requested Phone Numbers
Polk Co Jail: 828-894-3158
Polk Co sheriff: 828-894-3001
Directory Assistance 1-800-FREE-411